Pender Veterinary Centre
Description
Overview: Pender Veterinary Centre
Star rating: 4.5 out of 5 stars
Pender Veterinary Centre in Fairfax, Virginia, is a sprawling, comprehensive medical facility renowned for its dedicated “Pender Exotics Veterinary Centre.” Unlike many general hospitals, Pender maintains a specialized department strictly for small mammals, avians, and reptiles, operating with extended hours 7 days a week. With a philosophy rooted in providing exceptional emergency and wellness care in-house, the clinic is outfitted with state-of-the-art diagnostic equipment including digital radiography and ultrasound optimized for exotics. For rabbit owners, this means access to high-level dental work, surgical capabilities, and critical overnight hospitalization without the need for an external referral.
Important Information
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Address: 4001 Legato Rd., Fairfax, VA 22033
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Phone: (703) 591-3304 (Exotics Direct: 703-654-3100)
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Email: info@pendervet.com
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Website: https://www.pendervet.com/
Office Hours:
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Monday – Friday: 7:00am – 9:00pm (Exotics Hours)
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Saturday: 7:00am – 6:00pm (Exotics Hours)
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Sunday: 8:00am – 5:00pm (Exotics ER only)
*Note: The main hospital is open 24/7 for general emergencies, but it is recommended to call the main line for exotic emergencies outside of the dedicated exotic hours.
Online Review Highlights
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Emergency Availability: Reviewers express massive relief at having a facility that can capably handle exotic emergencies during off-hours (such as a 2 AM guinea pig or rabbit crisis).
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Specialized Exotic Care: Clients highlight that the dedicated exotics team genuinely understands the nuances of prey species, providing excellent, tailored care and enrichment.
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Transparent Diagnostics: Many pet owners appreciate the thorough explanations given regarding conditions like dental disease, noting that the veterinarians are upfront about treatment plans, pricing, and long-term maintenance.
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Compassionate Staff: The veterinary technicians and support staff are frequently praised for being gentle, attentive, and kind during highly stressful emergency situations.
Common Themes in Reviews
| Pro | Con / Note |
| 24/7 Emergency Access: One of the few facilities in the region with an exotic department capable of round-the-clock emergency intake. | High Cost: Frequently described as “pricey” or “expensive,” which is typical for specialized 24-hour emergency care centers. |
| In-House Diagnostics: Equipped with digital radiography, endoscopy, and a full lab for rapid test-to-diagnosis times for small mammals. | Wait Times: Because they triage emergencies, scheduled wellness appointments or non-critical walk-ins can sometimes face long wait times. |
| Dedicated Exotic Staff: Features multiple veterinarians with specific interests and extensive backgrounds in exotic animal medicine. | High Volume: As a large, high-traffic hospital, the front desk environment can sometimes feel hectic or inconsistent. |
Summary
Pender Veterinary Centre is a powerhouse facility for rabbit owners in Northern Virginia, offering the rare combination of routine exotic wellness and 24-hour emergency intervention. The presence of dedicated exotic veterinarians—including Dr. Galya Fedderly, Dr. Ryan Carney, Dr. Sophie Polnow, and Dr. MacKenzie Krason—ensures that your rabbit is treated by professionals with specialized knowledge in small mammal medicine. While the pricing reflects its status as a premium emergency center, its advanced diagnostic capabilities, dedicated exotics ward, and reliable availability make it an indispensable resource for the local rabbit community.
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