Cary Street Veterinary Hospital
Description
Overview: Cary Street Veterinary Hospital
Star rating: 4.5 out of 5 stars
Cary Street Veterinary Hospital is a highly progressive, AAHA-accredited practice located in Richmond, VA. They are notable for being the first veterinary practice in the entire state of Virginia to earn Fear Free accreditation, emphasizing a low-stress environment for their patients. While their official website and veterinary team profiles are heavily focused on canine and feline medicine (with no official mention of an exotics department), local community feedback indicates that they do have at least one veterinarian on staff who actively treats rabbits. Due to the lack of official exotic marketing, rabbit owners must call ahead to verify which specific doctor handles lagomorphs and check their current availability.
Important Information
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Address: 3210 W Cary St, Richmond, VA 23221
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Phone: (804) 355-9144
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Email: Not explicitly listed (Online pet portal and contact forms available)
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Website: https://carystreetvet.com/
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Office Hours:
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Monday – Friday: 8:00am – 6:00pm
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Saturday & Sunday: Closed
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Online Review Highlights
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Hidden Bunny Vet: Although the clinic does not widely advertise exotic care, specific local reviews note that “The vet that sees my bunny is amazing! If anyone has a bunny, go to this vet,” indicating a hidden gem within their general practice.
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Pioneers in Fear-Free: Because they are heavily certified in Fear Free handling techniques, reviewers continually praise the staff’s ability to manage highly anxious pets with extreme patience, ensuring animals are comfortable before proceeding with exams.
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Compassionate Team: Clients frequently highlight the warmth and responsiveness of the staff, noting that the doctors provide thorough explanations, answer all questions, and genuinely make pets feel safe and loved.
Common Themes in Reviews
| Pro | Con / Note |
| Fear Free Certified: Their deep commitment to low-stress handling is highly beneficial for easily frightened prey animals like rabbits. | Unlisted Exotic Services: Their website does not officially list small mammal care, requiring a phone call to confirm the specific exotic vet’s schedule. |
| Rabbit-Friendly Staff: Local reviews confirm that at least one of their veterinarians provides excellent, dedicated care for bunnies. | General Practice Setting: The lobby and general practice are heavily geared toward traditional dogs and cats. |
| AAHA Accredited: Adheres to the highest national standards for facility safety, progressive medicine, and pain management. | Closed Weekends: Operating strictly Monday through Friday means all weekend emergencies must be routed elsewhere. |
Summary
Cary Street Veterinary Hospital is a premier, highly accredited clinic in Richmond that sets a high standard for Fear Free handling and compassionate care. While they operate predominantly as a general practice for dogs and cats and do not officially advertise exotic services online, community feedback confirms they have an excellent veterinarian on staff who treats bunnies. Because of their prestigious Fear Free certification, the clinic’s environment is actively managed to reduce anxiety—a critical factor for sensitive rabbits. Owners should call the front desk directly to identify the specific exotic-friendly doctor and schedule their specialized wellness exams.
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